Look for an independent repair shop that is a member of the Automotive Service
Association (ASA).
If you do not currently have a repair shop that you use on a regular basis,
ask your friends and coworkers which shop they use and if they like the service
that they receive.
Once you find a shop that you like and trust, use them for all your
service needs. They will begin to know your vehicle and the way that you
drive it.
Don't shop around for the specials and low ball prices. Most of the time
your actual final bill will be more than if you had the service or repair
done at your regular shop.
Follow the maintenance schedule recommended by the vehicle manufacturer or
the recommendations of your repair shop (remember, they know how you drive
the vehicle).
When you are describing a problem to your technician be as specific and
detailed as possible. Remember that the better you can describe the problem
and the conditions under which it occurs, the faster the problem can be
found, and time really is money.
